What is Regulation E and when does it apply?
Well, if I were to answer that question thoroughly with plenty of examples and detailed explanation, it would take about 20 or 30 pages and you would be ready to fall asleep by the end of it. I know, because I wrote a document like that for a previous employer. I’ll give a simplified overview here; it won’t cover all the nuances, but should give you a reasonable idea of what’s going on.
Regulation E applies only to consumer accounts. It does not apply to accounts held by business entities, or to anything which is not an “account” as defined in the regulation (which is why it generally doesn’t apply to non-reloadable prepaid cards). The best-known parts of Regulation E protect the consumer from being liable for the full amount of unauthorized charges or electronic transfers, as long as the disputed charge meets certain requirements (for example, you can’t call a charge “unauthorized” just because the merchant who charged your card later refused to let you return an item you decided you didn’t want) and the consumer reports the unauthorized charge within the timeframes set out in Regulation E. The cardholder agreement for the GPR card will provide information on how the cardholder can report unauthorized charges.
Well, if I were to answer that question thoroughly with plenty of examples and detailed explanation, it would take about 20 or 30 pages and you would be ready to fall asleep by the end of it. I know, because I wrote a document like that for a previous employer. I’ll give a simplified overview here; it won’t cover all the nuances, but should give you a reasonable idea of what’s going on.
Regulation E applies only to consumer accounts. It does not apply to accounts held by business entities, or to anything which is not an “account” as defined in the regulation (which is why it generally doesn’t apply to non-reloadable prepaid cards). The best-known parts of Regulation E protect the consumer from being liable for the full amount of unauthorized charges or electronic transfers, as long as the disputed charge meets certain requirements (for example, you can’t call a charge “unauthorized” just because the merchant who charged your card later refused to let you return an item you decided you didn’t want) and the consumer reports the unauthorized charge within the timeframes set out in Regulation E. The cardholder agreement for the GPR card will provide information on how the cardholder can report unauthorized charges.